“Joining the elite CIO100 with this year’s theme of ‘Innovating in the Digital Economy’ is an amazing organizational accomplishment and is a testament of the amazing digital achievements Access Health CT has championed. We are at the forefront digitizing health insurance exchanges and transforming the healthcare industry. Through digital we are changing lives” said Peter Nichol, former Head of Information Technology at Access Health CT
Every year, the CIO 100 Awards honor 100 companies that demonstrate excellence and achievement in IT for innovation. The process for choosing the CIO 100 honorees is systematic and very competitive. Companies are selected that are using IT in innovative ways to deliver competitive advantage to the enterprise and enable growth. Access Health CT has been selected as a 2015 CIO100 company, for their industry leading digital initiatives for the 2015 theme of ‘Innovating in the Digital Economy!’
Peter is responsible for AHCT’s industry leading digital platform transforming consumerism and retail oriented services for the health insurance industry. As former Head of IT, Peter championed AHCT’s digital implementation with a transformational cloud based SaaS platform and mobile application recognized as a 2014 PMI Project of the Year Award finalist and awards for best digital services, API and platform.
Below highlights our amazing innovation story, transforming business through digitization.
Building on the already successful Connecticut online health insurance exchange, Access Health CT (ahCT) took the next step to build the only mobile platform available nationally that consumers can use for enrolling in health coverage, obtaining government benefits, accessing their account information and submitting their verification documents. It uses a scalable, software-as-a-service platform to keep costs and risks low. The ahCT Mobile apps are fully integrated with the ahCT Web portal for real-time synchronization and an improved consumer experience. The Android and iOS mobile apps are built for speed, reducing the average health insurance and benefits application time from traditional Web channels by more than half to 10 to 15 minutes. Once enrolled, consumers can use the mobile app to check their messages, receive notices and submit verification documents using the camera on their mobile devices. Other states are inquiring about using the mobile platform for their health insurance exchanges.
PROJECT TYPE: Cloud Computing Services or Software as a Service (SaaS), Mobile or Wireless, Security Technologies
BUSINESS GOAL: Customer Impact
CIO: Peter Nichol, Head of IT