Which activities do you do today that you should probably delegate? Similarly, which activities do your department own that probably should be delegated? Hi, I'm Peter Nichol, Data Science CIO. Today we're going to talk about managed service providers or MSPs. Why make the shift to MSPs? The concept behind a managed service provider is to shift ownership of daily activities to allow your team to focus on more important strategic priorities.
How are your teams forecasting work? How do you anticipate a budget when you're not sure what you're going to spend in a fiscal period. Hi, I'm Peter Nichol, Data Science CIO. Today we're going to talk about capacity-based funding. It's a concept that many have heard of, but few leaders execute effectively.
When you do root cause analysis, you always discover functionalities missed in testing, or something was put into production only to find it could have been identified earlier in the process. Hi, I'm Peter Nichol, Data Science CIO. What does shift left mean? Today we're going to talk about the concept of "shifting left and shifting right." Then last, we'll cover the "shifting in reverse" theory. All right, I made up the "shifting in reverse" theory. First, however, shifting left and shifting right are concepts that we will explore today.
Do you lead a technology team? Have you been asked to produce more features in less time? Is your team expected to deliver more functionality to business users at lower cost levels? Hi, I'm Peter Nichol, Data Science CIO. Today, I'm going to share some insights on how to do precisely that. The concept is called CI/CD, or continuous integration and either continuous delivery or continuous deployment. So there are three steps of this model: continuous integration, continuous delivery, and continuous deployment.
Are your operations and security functions automated? Have you eliminated manual processes as you start to tighten up your security and controls? Today we're going to talk about DevSecOps. DevSecOps is a simplification of the phrase development, security, and operations. Let's begin with a brief explanation of what DevOps is to ensure we have a delineation in the separation between DevOps and DevSecOps.
Have you ever been trying to use an application and went down? Is your organization challenged with keeping applications up? Maybe it's not outlook, but other business essential applications aren't stable. Today we're going to get into some of the benefits of AIOps, also known as artificial information operations. The mean time to repair is 4.5 hours to fix a production outage. Companies that experience extended outage periods negatively impact staff productivity and efficiency. Benchmark studies estimate that $21.8 million annually per company is lost due to unexpected downtime.
Are you enabling your business users? Is your team providing business owners the functionality they need to perform business-as-usual operations? Unfortunately, a lot of times, we aren't. Hi, I'm Peter Nichol, Data Science CIO. Today we're going to get into the specifics around how to enable those business teams. In my prior article, The disruptive idea of low-code platforms we covered the benefits of low-code, no-code, and full-code platforms. We also expanded on how why no-code solutions are powerful for business users. Today we'll explore Smartsheet, a no-code platform, and dig into the advanced functionality of Smartsheet. This complex functionality holds enormous potential to empower your business users. We're also going to introduce you to the more complex integration features of Smartsheets, allow you to educate your business users without enabling shadow IT.
Are you responsible for hiring? Do you hire contractors and consultants? Are you trying to figure out how to eke out the best discounts and deals as you bring out new contractors while still maintaining a team of high-quality staff? You're not alone. Today we're going to talk about some techniques for contracting more effectively with your partners and your strategic vendors. You've likely heard about server hardening. This is a set of disciplines and techniques that improve the security of an 'off the shelf' product. Here we're talking about hardening but applying it to contracts. Contract hardening is the process of tightening existing contracts to distribute risk more accurately across all parties in the contract versus an uneven distribution of risk.
Are you clear who you're going to invest more time in this year? Are the top performers evident within your team or department? Why use the 9 blocker model? Today, we're going to get a better understanding of how to evaluate members of your team quickly. You might have heard of the Nine Box Talent Review Model, commonly referred to as "9 blocker" (because the model has nine core blocks) or "9 box matrix." McKinsey created this model in the 1970s to help GE prioritize investments across its nearly 200 business units. They centered the model around industry attractiveness and competitive strength as their two primary dimensions. Our model is an extension of the McKinsey model with a twist. In our model, we’ll use job potential and job behaviors as our two major dimensions.
How do you encourage good performance and dissuade bad? Are leaders going through the motions but not embracing the heart of the mission? Are you being misled? Hi, I'm Peter Nichol, Data Science CIO. Today we're going to talk about managing behaviors on your team—specifically, passive-aggressive behavior. Rarely do we, as leaders, have challenges we can't see or face. If the market is shifting, we can feel small tremors and position our organization ahead of the next rumble. If any individual doesn’t please a key stakeholder, we can offer suggestions to mend that social divide. The challenge with managing passive-aggressive behavior is that it's primarily intangible. You can't find it. It's hard to wrestle. It isn't easy to nail down the source. Whether you've been around for 30 years or you're new to the leadership or BRM scene, passive-aggressive behaviors are something we all can brush up on.