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Customer Experience

Insights observing the shift from products and services to interactions.

Latest

A testing paradigm to fast track the availability of business functionality

Keep pace with your business partners by introducing advanced Smartsheet features

Remove the middleman with a business partner survey

Peter Nichol - June 19, 2021

How to communicate business value for maximum impact

New strategies for growth with product management

“Will private Exchange activity ultimately gravitate toward mostly single carrier Exchanges?...

Peter Nichol - May 24, 2015

Great by Choice: Recommit Every Day

Peter Nichol - March 19, 2015

Shifting from What’s Visible to What’s Valuable

Peter Nichol - March 14, 2015

“Have health plans improved their Exchange narrow network offerings and issues...

Peter Nichol - February 25, 2015

Health Insurance Exchange Shifts for 2016, Be Prepared for 6 Changes

Peter Nichol - January 2, 2015

Mobile Moments

Peter Nichol - September 16, 2014

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EDITOR PICKS

The new age of analytics fueled by hyper-converged storage platforms

September 21, 2021

The play for in-storage data processing to accelerate data analytics

September 21, 2021

The factors quietly disrupting your business and what to do about...

August 22, 2021

POPULAR POSTS

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November 19, 2015