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Customer Experience

Insights observing the shift from products and services to interactions.

What are the implications of Aetna pulling out of all but four states’ public Exchanges?
Customer Experience

What are the implications of Aetna pulling out of all but four states’ public Exchanges?

Peter Nichol -
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Collaborative consumption touches healthcare
Customer Experience

Collaborative consumption touches healthcare

Peter Nichol -
0
Blockchain health record bank replaces EHRs and EMRs
Blockchain

Blockchain health record bank replaces EHRs and EMRs

Peter Nichol -
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The Network Effect: How Platforms Lift Value
CDO Insights

The Network Effect: How Platforms Lift Value

Peter Nichol -
0
Healthcare’s Two Biggest Problems Impacting CIO Performance
CDO Insights

Healthcare’s Two Biggest Problems Impacting CIO Performance

Peter Nichol -
0
Healthcare Decision Support Tools: Bridging the Gap Between Theory and Practice
Customer Experience

Healthcare Decision Support Tools: Bridging the Gap Between Theory and Practice

Peter Nichol -
0
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