CDO InsightsQuiz Yourself Quiz: You’re getting pushed. AI is making its way to the center of the room. How do you embrace AI as a strategic BRM? By Peter Nichol - January 5, 2024 TwitterLinkedinFacebookWhatsApp Quiz: You’re getting pushed. AI is making its way to the center of the room. How do you embrace AI as a strategic BRM? 1) What is the primary role of a business relationship manager? A1. Develop AI/ML algorithms A2. Implement AI/ML concepts with stakeholder input A3. Maximize business value through AI/ML A4. Ensure line of business alignment to AI/ML standards 2) Which of the following is the least impactful potential benefit of incorporating AI and ML into business processes? A1. Improved decision making A2. Cost reduction through automation A3. Elevated customer engagement A4. Enhanced strategic vendor partnerships 3) Among the following, which is NOT a potential strategic outcome of integrating AI and ML into business processes? A1. Augmenting decision-making through cognitive analysis A2. Limiting customer interaction for operational streamlining A3. Elevating customer experiences through personalized interactions A4. Realizing operational cost efficiencies 4) What pivotal role does a BRM play when initiating AI/ML transformations within an enterprise? A1. Clarifying AI/ML project goals to stakeholders A2. Steering AI/ML projects autonomously A3. Fostering collaboration between IT, data scientists, and business unit A4. Limited AI/ML adoption in immature business areas 5) In customer relationship management (CRM) context, how does AI/ML contribute to business growth? A1. By diminishing human interaction in favor of automation A2. By rendering CRM systems obsolete A3. By amplifying customer feedback and complaints A4. By executing sales calls through automated processes 6) In AI and ML initiatives, what pivotal role does data play? A1. Data is superfluous in AI/ML endeavors A2. Data is instrumental for training algorithms and driving decisions A3. Data is chiefly utilized for documentation purposes A4. Data is unrelated to the creation of business value Submit Answers