1) You’re deep into week two of the initiative, that’s been afloat for six months. What’s your first course of action?

A1. Acknowledge there is a problem
A2. Identify key performance indicators
A3. Chart the path forward
A4. Define the challenge ahead

2) You define trigger points for change and risk management. Which is the best measure to trigger a change to guide the team forward?

A1. When an event occurs
A2. On a specific date
A3. When an assumption is realized
A4. When known information changes

3) The vendor has missed a critical business milestone. What’s your move?

A1. Review the last business milestone
A2. Validate the miss with the vendor
A3. Reference the contract
A4. Ask the business SME for the unofficial history

4) After meeting with several team members, you get different stories. To unify clarity of intent, you begin to…

A1. Draft an executive one-pager
A2. Revisit the relationship strategy-on-a-page
A3. Validate the business roadmap
A4. Compare reality with the PPM tool milestones

5) You discover that there are no value statements for the initiative. Who do you meet with first?

A1. Business sponsor
A2. Project manager
A3. Prior business relationship manager
A4. Customer service manager

6) It’s 5 pm. You received an email from a team member sharing that the business sponsor is unhappy with the progress. What can you do now?

A1. Text the business sponsor
A2. Schedule discussion for tomorrow
A3. Call that team member quickly
A4. Email the business sponsor a crisp update on recent challenges