The First, Globally Credentialed Master of Business Relationship Management (MBRM®)

Peter B. Nichol was officially credentialed as the first, global, Master of Business Relationship Management (MBRM®) on October 7, 2019, in New Orleans, LA.

The Master of Business Relationship Management (MBRM®) is a culmination of a BRM career, earned and awarded in recognition by BRM Institute and our single, global BRM community. The MBRM® signifies the applicant has gained exceptional BRM knowledge through personal learning and experiences while making significant contributions/impact on personal purpose, company purpose, the local and global community, the BRM discipline, and society overall.

The BRM Institute identified the need of CEOs and other business leaders to converge business, IT, finance, HR, and other business functions as strategic partners in sharing ownership of business strategy and business results. A BRM capability is the only capability that converges these business functions as teams and promotes a culture of shared ownership through the BRM discipline.


“I’ve had the good fortune to enable and build world-class teams, partner with the most respected global leaders, and help young, eager minds find their purpose in a complex business world. My curiosity has guided me to discover how to build lifelong relationships and design environments for organizations to deliver with excellence. Earning the Master of Business Relationship Management (MBRM®) is a culmination of a lifetime of discovering hidden organizational value by driving collaboration and building trust. Transforming culture is challenging and difficult, but it’s also extremely rewarding to be part of organizational evolutions. The BRM Institute is a model for how relationship managers connect, orchestrate, navigate to discover, recognize, and celebrate value delivered to organizations. I’m honored to be the first globally credentialed Master Business Relationship Manager by BRM Institute, a wildly successful organization now spanning 85 countries. I welcome the opportunity to help shape and continuously grow with the BRM community.” — Peter B. Nichol


Awards ceremony on October 7, 2019, in New Orleans, LA.

— Peter B. Nichol, MBRM and Aaron S. Barnes, CBRM, CEO of BRM Institute and Co-founder of BRM Institute


According to the BRM Institute:

  • The business relationship management discipline comprises a set of skills and methods that can be learned and adopted by individuals, whether or not they fill a BRM role. For example, while certain people may be certified to drive public transport vehicles (bus drivers, licensed taxi drivers, etc.), anyone can learn to drive and follow the rules of the road.
  • Beyond being a role or discipline, business relationship management is deployed as a capability in its most impactful stateBRM capability is comprised of everything it takes—both visible and behind the scenes—to bring business relationship management to life.
  • Business relationship manager is a role performed by an individual either as an explicit or implicit part of their job. It serves as the strategic interface between a business function and one or more business partners to stimulate, surface, and shape business demand for the function’s business assets and capabilities. It alsoensures that the potential business value from those assets and capabilities is captured, realized, optimized, and recognized.
  • BRM as a philosophy highlights the components of the BRM discipline, capability, and role, which are already answering this shift in business culture. The series widens the lens on BRM and demonstrates that the strategic and tactical skills of BRMs have a broader use in the world at large.



BRM Institute. (2019). Announcing the 2019 Global BRM Community Excellence Award Winners. Retrieved October 11, 2019, from

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Peter is a technology executive with 19 years of experience, dedicated to driving innovation, digital transformation, leadership, and data in business. He helps organizations connect strategy to execution to maximize company performance. He has been recognized for Digital Innovation by CIO 100, MIT Sloan, Computerworld, and the Project Management Institute. As Managing Director at OROCA Innovations, Peter leads the CXO advisory services practice, driving digital strategies. Peter was honored as an MIT Sloan CIO Leadership Award Finalist in 2015 and is a regular contributor to on innovation. Peter has led businesses through complex changes, including the adoption of data-first approaches for portfolio management, lean six sigma for operational excellence, departmental transformations, process improvements, maximizing team performance, designing new IT operating models, digitizing platforms, leading large-scale mission-critical technology deployments, product management, agile methodologies, and building high-performance teams. As Chief Information Officer, Peter was responsible for Connecticut’s Health Insurance Exchange’s (HIX) industry-leading digital platform transforming consumerism and retail oriented services for the health insurance industry. Peter championed the Connecticut marketplace digital implementation with a transformational cloud-based SaaS platform and mobile application recognized as a 2014 PMI Project of the Year Award finalist, CIO 100, and awards for best digital services, API, and platform. He also received a lifetime achievement award for leadership and digital transformation, honored as a 2016 Computerworld Premier 100 IT Leader. Peter is the author of Learning Intelligence: Expand Thinking. Absorb Alternative. Unlock Possibilities (2017), which Marshall Goldsmith, author of the New York Times No. 1 bestseller Triggers, calls "a must-read for any leader wanting to compete in the innovation-powered landscape of today." Peter also authored The Power of Blockchain for Healthcare: How Blockchain Will Ignite The Future of Healthcare (2017), the first book to explore the vast opportunities for blockchain to transform the patient experience. Peter has a B.S. in C.I.S from Bentley University and an MBA from Quinnipiac University, where he graduated Summa Cum Laude. He earned his PMP® in 2001 and is a certified Six Sigma Master Black Belt, Masters in Business Relationship Management (MBRM) and Certified Scrum Master. As a Commercial Rated Aviation Pilot and Master Scuba Diver, Peter understands first hand, how to anticipate change and lead boldly.